Marco Bicego’s jewelry is entirely handmade by Italian goldsmith masters using 18 karat gold and gemstones chosen for their beauty and rarity. In order to maintain their beauty, Marco Bicego recommends following some general conditions of use and care.
It is preferable not to wear the Marco Bicego jewelry during the following activities: washing your hands (the soap residues could blacken them), when doing the housework (detergents, corrosive products, and impacts can damage the gems and the jewelry itself), while playing sports (salted water or chlorine water, sweat and impacts can damage the gems and the jewelry itself).
We recommend avoiding the exposure to intense heat and sudden temperature variations which could permanently damage the gemstones. Avoid wearing the Marco Bicego jewelry when applying perfume, lacquers and make up as the chemical composition of these elements could damage the gemstones.
When you are not wearing your jewellery, it is a good idea to store it in special cloths to prevent oxidation. Preserve Marco Bicego jewelry by placing them individually in the original casing or in a suitable protected container (otherwise they could get scratched when in contact with another piece) and protected from humidity and sources of heat. We always advise that you close the clasp mechanism of the bracelets and necklaces in order to avoid knots.
We recommend cleaning the jewels periodically in a professional way. We suggest entrusting the Marco Bicego jewels to your trusted jeweller.
If you wish to wash your jewellery yourself, we suggest rinsing it in lukewarm water, using a neutral soap and a soft brush before applying a final rinse. Afterwards, dry using a soft undamaged cloth, by simply dabbing and not rubbing.
In the event of any doubts or problems, we recommend not wearing the jewelry and having it checked at the store where the purchase was made. Our support services are guaranteed at our flagship boutiques and at every authorised Marco Bicego dealer worldwide. Our Customer Service department is also available for any further queries.